Mon-Fri, 9 AM-6 PM PT
Muscle Stimulator: frequently asked questions
What is in the Muscle Stimulators collection?
The Össur DualPulse Compact (DPC), a small, cordless stimulation device offering NMES and TENS modes.
Is a prescription needed for the DualPulse Compact?
Össur labels the DualPulse Compact for prescription use. Follow your clinician's directions and read Össur's Instructions for Use, including the contraindications, before use.
Does it use lead wires?
No. The unit attaches directly to a single long adhesive pad that the user can replace, and it charges from the adapter in the box.
How are sessions and intensity set?
Each session runs a fixed 30 minutes. Intensity has 19 levels set with buttons, and the display shows the current mode, intensity and charge.
Can I return it?
Most items can be returned within 30 days of delivery with a 20% restocking fee. Contact us first so we can send return instructions. Call us at 1-877-861-8000, Monday to Friday, 9 AM to 6 PM PT.
More questions? Call 1-877-861-8000 (Mon-Fri, 9 AM-6 PM PT) or see our FAQ.