Mon-Fri, 9 AM-6 PM PT
Oxus: frequently asked questions
Who makes the Oxus products you sell?
Products on this page are listed under the vendor name Oxus. Each listing shows the model name, and many also show a model or part number.
Which Oxus product types do you carry?
This page lists Reliability Plus AC and DC power supplies, a rechargeable battery, and compressor and input filters. The range changes over time, so use the product type buttons on the page to narrow the list.
Can I return Oxus products?
Returns follow the product category, not the brand. Hospital beds and patient, pool, bath and vehicle lifts are not returnable. Other items can be returned within 30 days, less a 20% restocking fee. If you are not sure which rule covers an item, call 1-877-861-8000 before you order.
Do Oxus products ship free?
Yes. US orders of $50 or more ship free. Other shipping options and their rates are shown at checkout.
How can I get help choosing a Oxus product?
Call 1-877-861-8000, Monday to Friday, 9 AM to 6 PM Pacific, or email contactus@medsupplynow.com. Have the Oxus model name or part number ready if you are matching an existing item.
More questions? Call 1-877-861-8000 (Mon-Fri, 9 AM-6 PM PT) or see our FAQ.