Mon-Fri, 9 AM-6 PM PT
Etac: frequently asked questions
Who makes the Etac products you sell?
Products on this page are made by Etac and listed under the vendor names Etac and etac. Molift is an Etac brand of patient lifts and slings.
Which Etac product types do you carry?
This page lists Molift folding patient lifts and a standing aid, RgoSling slings, a shower commode chair, a pediatric bath and toilet chair and a tilt-in-space stroller. The range changes over time, so use the product type buttons or the filters to see what is listed today.
Can I return Etac products?
Returns follow the product category, not the brand. Hospital beds and patient, pool, bath and vehicle lifts are not returnable. Other items can be returned within 30 days, less a 20% restocking fee. For slings, batteries and other lift accessories, call us about returns on this item. If you are not sure which rule covers an item, call 1-877-861-8000 before you order.
Do Etac products ship free?
Yes. US orders of $50 or more ship free. Other shipping options and their rates are shown at checkout.
How can I get help choosing a Etac product?
Call 1-877-861-8000, Monday to Friday, 9 AM to 6 PM Pacific, or email contactus@medsupplynow.com. Have the Etac model name or part number ready if you are matching an existing item.
More questions? Call 1-877-861-8000 (Mon-Fri, 9 AM-6 PM PT) or see our FAQ.