Mon-Fri, 9 AM-6 PM PT
Hermell: frequently asked questions
Who makes the Hermell products you sell?
Products on this page are listed under the vendor name Hermell. Each listing shows the model name, and many also show a model or part number.
Which Hermell product types do you carry?
This page lists bed pillows, a body pillow, a comfort wedge, a dream-sleeper pillow and a lumbar roll. The range changes over time, so use the product type buttons on the page to narrow the list.
Can I return Hermell products?
Returns follow the product category, not the brand. Hospital beds and patient, pool, bath and vehicle lifts are not returnable. Other items can be returned within 30 days, less a 20% restocking fee. If you are not sure which rule covers an item, call 1-877-861-8000 before you order.
Do Hermell products ship free?
Yes. US orders of $50 or more ship free. Other shipping options and their rates are shown at checkout.
How can I get help choosing a Hermell product?
Call 1-877-861-8000, Monday to Friday, 9 AM to 6 PM Pacific, or email contactus@medsupplynow.com. Have the Hermell model name or part number ready if you are matching an existing item.
More questions? Call 1-877-861-8000 (Mon-Fri, 9 AM-6 PM PT) or see our FAQ.