The Medical Supplies Now team writes our Buyer's Guides using facts from manufacturer listings, specification sheets and the product pages in our catalog. The guides explain how product types differ and what to check before you order. We don't give medical advice, so talk to your clinician, and tell us by email or phone if you spot an error.
Who writes the guides?
Every guide is published under the name Medical Supplies Now Team. Each one shows the date it was first published and the date it was last updated, right under the title, so you can see how current it is.
Where do the facts come from?
Sizes, weight capacities, dimensions, materials and features come from manufacturer listings, specification sheets and the product pages in our catalog. We don't add specifications that a manufacturer hasn't published. If a detail you need isn't listed, call us and we'll look it up.
Do the guides give medical advice?
No. We sell equipment and do not give medical advice. The guides explain how product types differ and what to compare before you order. Whether a product is right for a specific person or condition is a question for your physician, nurse, therapist or other clinician, so please talk to them first.
How are the guides kept up to date?
We update a guide when the product listings it relies on change, for example when a model is added or discontinued, or when its published specifications change. The updated date at the top of each guide shows when it last changed.
How do I report an error?
If something in a guide looks wrong or out of date, email contactus@medsupplynow.com or call 1-877-861-8000, Monday to Friday, 9 AM to 6 PM PT. Please include the guide's title or link and the detail you think is wrong. We check the report against the manufacturer's information and correct the guide if needed.
Where can I find the guides?
Browse every post on the Buyer's Guides blog, or see them grouped by product area on our Buyer's Guides hub. To learn more about us, visit our About page or our contact page.
Frequently asked questions
Where does the information in your buyer's guides come from?
From manufacturer listings, specification sheets and the product pages in our catalog. We don't add specifications that the manufacturer hasn't published.
Do your buyer's guides give medical advice?
No. We sell equipment and do not give medical advice. Whether a product is right for a specific person or condition is a question for your physician, nurse, therapist or other clinician.
How do I report an error in a guide?
Email contactus@medsupplynow.com or call 1-877-861-8000, Monday to Friday, 9 AM to 6 PM PT. Include the guide's title or link and the detail you think is wrong.
When are the guides updated?
We update a guide when the product listings it relies on change. Each guide shows the date it was published and the date it was last updated under its title.